Escape Rooms F.A.Q.’s

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F.A.Q.’s

FREQUENTLY ASKED QUESTIONS

WHAT IS AN ESCAPE ROOM?

An escape room is a live entertainment experience in which a group of participants use different elements of a themed room to solve a series of clues and puzzles to “escape” within a predetermined time limit.

WHY CHOOSE “CLUE’D IN: THE ESCAPE ROOM EXPERIENCE?”

Our rooms represent the next generation of Escape Room experiences. At CLUE’D IN we move beyond the basic “lock and key” concept by integrating the latest in technology, using advanced electronics, magnetics, and set design to create an immersive visual environment. This creates the perfect activity for casual outings, date nights, tourist activities, special events, birthday parties, team building exercises, or just for a reason to escape.

IS THERE AN AGE LIMIT?

CLUE’D IN: THE ESCAPE ROOM EXPERIENCE is designed for adults, but we allow children ages 14 and up to participate with an accompanying adult. The game does not involve heavy lifting or physical exertion but does require a sharp mind and an undistracted environment to complete the challenges in the room.

ARE WE REALLY GOING TO BE LOCKED IN A ROOM?

No. As part of the game, you will enter a themed room, tasked with solving a series of clues and puzzles that lead to direct access out of the room, completing the experience. Once you’ve complete all the tasks and/or time runs out, the door will open. If you feel you need to leave the room for any reason prior to the completion of the game, notify our staff and you will be able to leave the room. However, once you leave the room, your participation in the game is over.

IS IT SCARY? IS IT HAUNTED HOUSE?

No. Our escape rooms are designed to provide an experience that uses the players’ intelligence, wit, and determination as you interact in a unique environment.  

HOW MANY PEOPLE CAN PARTICIPATE IN THE CLUE’D IN: THE ESCAPE ROOM EXPERIENCE?

Our rooms allow for 8-12 players in each session. Once you book your experience, we will pair you with others to fill each game session with as many players possible. The more players in the room, the better chance you have to complete the game in the hour that you are given to play.  If you’d like to reserve a room for a private group experience, please contact our Events Department at 614-246-3278 ext. 242.

HOW IS THE GAME PLAYED?

You and the other members of your group will work together to find clues, solve puzzles, and decode secrets in an effort to complete the objective and escape in the 60 minutes allotted. If you have not completed all the tasks, solved the mysteries, and escaped the room in time, the game will end and the door will be opened by the CLUE’D IN staff. They will then show you what action that still needed to be completed to finish the game so you can see all the puzzles before you leave.

HOW DO I BOOK AN ESCAPE ROOM?

Once you click BOOK NOW you will be able to select a date and time in one of our uniquely themed rooms. Please contact CLUE’D IN Staff during business hours at 614-246-3278 for advanced group bookings for groups of 8 or more.

WHAT DOES AN ESCAPE ROOM COST?

The CLUE’D IN: ESCAPE ROOM EXPERIENCE price varies between $28 and $30 per player depending on the time and day of your choice. Tuesday, Wednesday, and Thursday, the cost is $28 per player; and Friday, Saturday, and Sunday the cost is $30 per player. Looking to save? You’ll get a 10% discount if you book the first time available each day we are open. We also recommend that you book at the same time with friends, family, and co-workers to ensure that space remains to accommodate your group. We cannot guarantee availability without sufficient reservations.

WHEN SHOULD I ARRIVE FOR MY GAME?   

You will need to arrive at least 15 minutes prior to your scheduled booking time in order to fill out our waiver and listen to our tips and safety introduction. If you arrive after the booking time on your ticket and the game has started, you will not be able to join the game in progress. No refunds will be offered for late arrivals or no-shows.

HOW MANY PEOPLE CAN PLAY?

Any size group can play ranging from 1 – 12 people depending on the room. For larger parties, please contact us if you’d like to book one room for only your group or multiple rooms for larger groups. We can accommodate 12 players for 221B, 8 Players for Pandemic, and 8 Players for Red Scare. This allows for up to 28 players at roughly the same time, in the three different rooms.

HOW DO I RESERVE THE ROOM FOR A GROUP?

If you would like to guarantee the room for just your group, please contact our Events Department at 614-246-3278 ext. 242. Or if you’d like to book online you can do so by choosing the maximum number of people allowed per room guaranteeing the availability. BOOK NOW!

HOW DO I BOOK A TEAM BUILDING EXPERIENCE?

CLUE’S IN: THE ESCAPE ROOM EXPERIENCE is the perfect team building exercise, which encourages your team to work together at a common goal while using their intelligence, wit, and brain power to complete a challenge. The experience fosters collaboration, communication, and teamwork as these skill-sets are vital to escaping the room. We offer customized events for groups of every size in addition to our meeting spaces and catering/drink options. Additionally, you and your group of up to 250+ can pair your escape room experience with other great activities like Karting and Tactical Laser Tag to make your event one to remember. Call our Events Department at 614-242-3278 ext. 242 to get a custom quote and book your group experience at CLUE’D IN, Modern Laser Warfare, and Grand Prix Karting.

WILL WE BE GIVEN ANY TIPS OR CLUES DURING THE GAME?

Yes. The number of clues and how your receive them vary by room. Ask your CLUE’D IN Receptionist upon your arrival about your particular experience.

IS MY TICKET REFUNDABLE?

No, all sales are final. However, you can exchange your ticket up to 24 hours before your scheduled time for a different date and time if necessary. Please call our staff at 614-246-3278 ext 221

DO YOU SELL GIFT CERTIFICATES OR VOUCHERS

Yes! They can be purchased at gpkcolumbus.com/buy-gift-cards or at our Front Desk during your visit.

CAN WE PARTICIPATE WITHOUT A RESERVATION?

Yes. If there are available spots for any room during our regular hours of operation, you may purchase an Escape Room experience while you are at our facility without a reservation. However, the most popular times are filled weeks in advance, so we suggest you book ahead of time and guarantee your time and choice of rooms.

I HAVE MADE A MISTAKE DURING THE BOOKING PROCESS. WHAT SHOULD I DO?

Please follow the link in your confirmation e-mail to correct your booking. Additionally inquiries can be answered by calling at 614-246-3278 ext. 221

WHAT IF WE HAVE BOOKED AN APPOINTMENT, BUT HAVE NOT RECEIVED A CONFIRMATION EMAIL?

Please email us at events@gpkcolumbus.com with your confirmation information so we can help with the issue. We also welcome calls during business hours.

 

 

BOOK NOW!


Clue’d In: THE Escape Room Experience. You and a group of up to 12 players will have just 60 minutes to solve a high tech series of clues, puzzles and mysteries  to complete your task and escape. Our three uniquely themed environments will offer opportunities to become Detectives in a Victorian Era Experience, Medical Investigators in a Modern Laboratory or a Clandestine Spy while you try to save the day before time runs out. Take on the challenge and see if you have what it takes to win or remain “Clue’d In!”